1. On your new HONOR phone, find and open Device Clone app, or go to Settings > System & updates > Device Clone, click This is the new device;
2. Choose the old device type: HONOR, other Android devices, iPhone/iPad;
3. If your old device is HONOR phone, follow the instructions on the screen to connect the two devices.
If your old device is another android device or iPhone/iPad, please download and install the Device Clone app on the old device. Then open the app, click This is the old device. Follow the instructions on the screen to connect the old device to the new one.
4. After the connection is successful, select the data to be cloned on the old device and follow the interface prompts to complete the data cloning.
Now, you have learned how to use device clone. Here are solutions for two common problems you may encounter during device clone.
The transmission schedule is always 0% when the device is connected, and the data cannot be transferred.
When this happens, it may be an application problem. Please check whether the old device already has another device clone app. If such app already exists, you can connect this app to the device clone app in the new HONOR phone and transfer the data you need.
The chat record on the new device is empty after the data transmission.
If your old device is the three-party mobile phone, it does not support the transfer of chat records with the HONOR phone. It is recommended to use the chat record backup and transfer function of the communication app you use.
Please follow the instructions of the communication app. And don't forget to keep your phone with enough power during the cloning process.