If you've just acquired a new HONOR device and are unsure about the benefits it offers. Or if you've been using an HONOR device for a while and are unaware of the services available to you, it's important to learn the benefits for better usage and maintenance.
Learn the Benefits
to Ensure Better Protection
Each HONOR device comes with corresponding benefits, which include basic information such as the serial number (SN), warranty period, postal repairs, etc. Some models even offer exclusive services like battery replacement and free maintenance. These benefits will not only help you understand your device better but also provide convenient protection whenever needed.
* Please note that different device models and types may offer different benefits. Please refer to the actual situation.
Check the Benefits
Whenever You Need
Method 1
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Use My HONOR App:
Open My HONOR App and navigate to the Services page to view Device Benefits.
Method 2
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Use HONOR Support Official Website：
Visit HONOR Support Official Website and click Warranty Query.
Get New Device Benefits
When you purchase a new HONOR device, you'll receive a "New Device Gifts”, including vouchers for partner apps, VIP experience cards, and free two-way shipping for repairs, etc.
View more
Go to My HONOR App and click the "New Device Gifts” icon on the home page to learn more details. If you want to receive any benefit, please go to the related page and click the “Get the benefit” button to get it immediately.
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Get More Benefits
Besides the gift pack received upon purchasing a new device, you can also purchase additional benefits like HONOR Care Extended Warranty and HONOR Care 365 Days Screen Protection to provide extra coverage for your device.
*Every genuine HONOR device is assigned a unique serial number (SN). When handling any service-related matters, you can easily locate the SN by navigating to Settings > About Phone > Status Information > Serial Number on your device. Providing the SN facilitates quick access to your device's information for customer service. If your device is not with you, you can still access the device protection information by entering the SN on the HONOR Support official website's warranty query page.
By knowing your device's benefits, you'll have peace of mind knowing the coverage and services available for your device, making maintenance and repairs hassle-free.