Wide coverage of
Service Centers
43 offline ASC and
1380 Collection Points
Service scope covers
200+ cities
Postal Repair without shipping fee
Support anytime,
anywhere
2 major self-service channels provide one-stop
service,
get information about your product’s warranty period and benefits,
recommend device fault solving solutions and content information for you.
My HONOR App
Push the latest official and most completed service information
HONOR Official Service Website
Supports troubleshooting of mobile phone problems with just one click, making it easy to seek professional help
Create Qualified Service
Hotline service 0807777715,
professional team is
online for you
from 08:00-20:00, Monday to Sunday
Official Maintenance,
Quality Guaranteed
Full-process standardized inspection and maintenance, strict control of every detail,
follow HONOR’s high standard maintenance specifications,
100% equipped with automated disassembly machines
and laminating tools in HONOR Authorized Service Centers.
User Privacy Protection
Turn on "Repair Mode" in advance
and hide personal
information during repairs
Original Spare Parts,
Trustworthy Service
Official spare parts with strict quality control and certification,
independent part numbers that can be traced,
enjoy a 90-day warranty after replacing spare parts.
Multi-faceted Service Activities
A variety of official value-added service gifts, service day promotions covering
screen, mainboard, battery and other preferential benefits,
100K+ users have been guaranteed to use the device
with HONOR Care.