When after-sales maintenance is required for your device, many people may suffer a loss, due to repair at a non-authorized service center, the issue leads to a shorter lifespan of the device.
Why is the official after-sale service recommended? You will find all the answers here.
Visible Maintenance,
Traceable Process
Traceable Process
If you choose to go to a service center for repair, you can view the whole repair process in the Service Center, the entire process is under camera surveillance.
If you choose postal repair, the entire process of the device from sending to
Service Center, repair, and return back to you is monitored by HONOR customer
services, you can always call 8008440443 to get the latest repair status.
A 90-day warranty
covers replaced parts
covers replaced parts
There is a limited 90-day warranty period for parts and accessories of your
device that were replaced in non-warranty repair, and they can be replaced for
free If they malfunction within the period.
Transparent Price,
Online and Offline
Synchronization
Online and Offline
Synchronization
For spare parts and repair prices, you could refer to the HONOR official
website or My HONOR Application
, the engineer will confirm the price with you before the repair, and you will
not worry about hidden charges or false prices, etc.
Strict Management
System, From
Beginning to End
System, From
Beginning to End
Being adheres to the brand’s management standards, with strict quality control
and multiple tests for spare parts from production to delivery, HONOR Services
provides you with strong after-sales protection.
Please ensure there is no private disassembly or aftermarket repair. The warranty
does not cover failures caused by private dismantling, which must be repaired at
your own expense. Only within the warranty scope can you enjoy the official warranty
service.
Tips
Regardless of the price or quality, you can always count on attentive service from HONOR!