When you're outdoors in the winter, or when you're in a cold place like a freezer, your phone or tablet may encounter problems, such as touch screen malfunction, flash screen, automatic shutdown or reboot.Most of them are caused by the temperature.
Here are some tips to reduce such problems.
Away from static
electricity to Avoid
the Display Flickering
The human body is easy to produce static electricity, due to dry environment and low temperature.Static electricity will lead to flash screen, interfering with the display signal and affecting the screen short-term display.
Solution:
Please transfer to the temperature appropriate place where the static electricity dissipates slowly. The corresponding phenomenon will disappear and the device's lifespan won't be affected. Moreover, the mobile phone system has an automatic error correction function, which will restore your device to normal display. If the display doesn't recover, please restart the device.
Wipe Away the Fog
to Make Touch Screen
More Sensitive
During winter, there's a temperature difference between indoors and outdoors. Similar to how glasses fog up, when you bring your device in from the cold, the indoor moisture can condense on the cold screen, forming a layer of water droplets that can affect the touch sensitivity of your phone.
Solution:
It is recommended to clean the phone screen after entering the room.
Keep the Temperature
Appropriate to Avoid
Automatic Shutdown
or Restart
Smartphones and tablets have built-in temperature protection features. If they are exposed to low temperatures for extended periods, such as being outside in winter, the low-temperature protection may be activated, causing the device to shut down or restart automatically. Additionally, due to the characteristics of lithium batteries, the chemical activity decreases in low-temperature environments, which can also lead to this phenomenon.
Solution:
If you encounter the aforementioned situation, please wait patiently for your phone or tablet to return to a normal operating temperature before using it. To prevent such issues, try to avoid exposing your devices to low temperatures for extended periods.
Tips：
Using your device within an environmental temperature range from 0°C to 35°C can prevent temperature-related issues and reduce battery wear.
Use your device properly will protect the battery.Follow HONOR Support to learn more about how to use your device wisely.
When you're outdoors in the winter, or when you're in a cold place like a freezer, your phone or tablet may encounter problems, such as touch screen malfunction, flash screen, automatic shutdown or reboot.Most of them are caused by the temperature.
Here are some tips to reduce such problems.
Away from static
electricity to Avoid
the Display Flickering
The human body is easy to produce static electricity, due to dry environment and low temperature.Static electricity will lead to flash screen, interfering with the display signal and affecting the screen short-term display.
Solution:
Please transfer to the temperature appropriate place where the static electricity dissipates slowly. The corresponding phenomenon will disappear and the device's lifespan won't be affected. Moreover, the mobile phone system has an automatic error correction function, which will restore your device to normal display. If the display doesn't recover, please restart the device.
Wipe Away the Fog
to Make Touch Screen
More Sensitive
During winter, there's a temperature difference between indoors and outdoors. Similar to how glasses fog up, when you bring your device in from the cold, the indoor moisture can condense on the cold screen, forming a layer of water droplets that can affect the touch sensitivity of your phone.
Solution:
It is recommended to clean the phone screen after entering the room.
Keep the Temperature
Appropriate to Avoid
Automatic Shutdown
or Restart
Smartphones and tablets have built-in temperature protection features. If they are exposed to low temperatures for extended periods, such as being outside in winter, the low-temperature protection may be activated, causing the device to shut down or restart automatically. Additionally, due to the characteristics of lithium batteries, the chemical activity decreases in low-temperature environments, which can also lead to this phenomenon.
Solution:
If you encounter the aforementioned situation, please wait patiently for your phone or tablet to return to a normal operating temperature before using it. To prevent such issues, try to avoid exposing your devices to low temperatures for extended periods.
Tips：
Using your device within an environmental temperature range from 0°C to 35°C can prevent temperature-related issues and reduce battery wear.
Use your device properly will protect the battery.Follow HONOR Support to learn more about how to use your device wisely.