Why is the Fingerprint Recognition So Slow? Try These Solutions

You may find the fingerprint sensor on your phone or tablet responds slower over time. The favourable experience of unlocking at one touch was just gone. What's causing failed fingerprint recognitions?

4 factors that affect the fingerprint ID sensitivity

Case 1

Stains and water spots on the screen or the finger will lead to poor fingerprint recognition.

Case 2

Strong light may affect the fingerprint response as the in-display fingerprint is optical.

Case 3

The fingerprint sensor may respond slowly if you are using a third-party screen protector.

Case 4

Screen cracks, especially in the unlocking area, will affect the recognition speed.

If your fingerprint ID

is not working

* For phone models supporting in-display fingerprints (take the example of HONOR 200 Pro)

Method 1

The strong light reflected on the screen may interfere with fingerprint recognition. Please shield the fingerprint sensor from light when unlocking the screen.

Method 2

Please consider removing the third-party screen protector and try unlocking again.

Method 3

Screen cracks, especially in the unlocking area, will affect the optical in-display fingerprint recognition. It's recommended to replace your screen.

If the problem persists, please take your proof of purchase to an HONOR Authorized Service Center, and restore your fingerprint sensor to be responsive.